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I can't upgrade the software on my Captivate from 2.1 to 2.2, because they require you to use this bullshit proprietary WINDOWS ONLY software.
And since I own a Mac and don't have the cash to spare to a) buy Windows 7 and Boot Camp it or b) buy a cheap Windows computer, there's no way to do it. Multiple rounds of @ conversations on twitter and an email to customer support later, I have a blog post detailing the fuckery.
I'll never purchase another Samsung product again, and if asked for recommendations for Android handsets or other consumer electronics, I'll say to get anything but a Samsung. Because their customer service is legendarily shit. Put it this way: AT&T customer service has given me less of a problem than Samsung's.
And since I own a Mac and don't have the cash to spare to a) buy Windows 7 and Boot Camp it or b) buy a cheap Windows computer, there's no way to do it. Multiple rounds of @ conversations on twitter and an email to customer support later, I have a blog post detailing the fuckery.
I'll never purchase another Samsung product again, and if asked for recommendations for Android handsets or other consumer electronics, I'll say to get anything but a Samsung. Because their customer service is legendarily shit. Put it this way: AT&T customer service has given me less of a problem than Samsung's.
