Word fail

I wanted to get some writing in this afternoon, but I got new credit cards to replace the expired ones, which means updating all the autopay accounts.

It took a minute or two to get it changed at the home security company. Yay.

Then I tried to update the room I booked yesterday for DragonCon (yes, next year). All reservations are completely unmodifiable. Like, I can't even update my credit card using the online system. I probably can't add names to it there, either. I can understand making the rate not changeable (the Hilton charges more per person in the room), but the rest is ridiculous.

Which meant I had to call the hotel. So I called the hotel directly in Atlanta, and the reservations line was busy. So I called the central number, and the guy there took my information, put me on hold while he looked something up or talked to a supervisor or something, came back on and told me I needed to call the hotel itself.

...

So he put me on hold again while he transferred me to the hotel's rate department(?). Who took my information again, put me on hold again, and transferred me to yet another department. Who was actually able to change my credit card's expiration date in their fucking system. All that needed to be done was literally changing one digit in the expiration field. And it took 15 minutes.

Then I had to update my cell phone billing, which involved logging in to an account I never log into, which mysteriously got changed to have Ben as the primary user, so I had to get him to go in and fix that.

And now it's too late to get into writing, so I guess I'll go read about language acquisition theory instead.