If a good faith error impacts someone so strongly that they are deeply hurt, then they ought to work on those personal issues.

Sometimes, a good faith error comes after the hundredth deliberate-asshole-"error", and it's the proverbial straw.

An analogy: a bunch of people kick a person in the shin, then someone accidentally steps on their toe. The pain of having their toe stepped on isn't lessened by its having been an accident.